Support for Your Demand Controller
Energy Sentrys' Technical Support is available to assist you with any issues you may encounter with your Energy Sentry demand controllers and electric demand management products.
Before Contacting Technical Support, try these quick steps:
Step 1. Check Resources
We are happy to share our expertise and knowledge about energy demand controllers and monitoring equipment. Please visit our Resources Page for some common:
- FAQ for Electrical Demand Management
- Peak Demand Educational Literature
- Demand Controller Technical Tips
Step 2. Check Manual
Check the product Manual that was included with your Energy Sentry Unit. Units bought after 2009 were shipped with a cd containing a PDF version of the manual. There are also downloadable PDF versions of both current and obsolete models located below.
Step 3. Contact Local Dealer
Visit our Dealer Directory and find an expert near you. Every location has different needs based on the utility rate structure and other climate conditions. Your local dealer is the best qualified professional to quickly diagnose and resolve whatever issue you come across.
Step 4. Contact Us
Call us directly at (970) 461-9600 or Toll Free at (888) 461-9336.
Energy Sentry is a division of Brayden Automation. Contact us
Current Demand Controller Models
| Model | PDF MANUAL |
|---|---|
| 9388B Commercial Demand Controller | |
| 9388C/M Commercial Demand Controller | |
| 9388A Residential Demand Controller | |
| 9312A Residential Demand Controller | |
| EnergyAccess Version 3.2 Software |
Obsolete Demand Controller Models
We support our legacy demand controllers in addition to the current product line. Below are some of our former models and their product manuals.
| Model | PDF Manual | Upgrade Suggestion |
|---|---|---|
| Savergy Demand Controllers | SC104 - Upgrade to 9388A |
|
| ZDC Demand Controllers | ||
| 9208A Residential Demand Controller |
||
| 9210 Residential Demand Controller |
No Manual Available |
|
| 9212A Residential Demand Controller |
||
| 9288A Residential Demand Controller |
No Manual Available |
|
| 9308A Residential Demand Controller |
||
| 9326 Demand Display | ||
| 9321A Demand Monitor | ||
| 9321M Demand Monitor | ||
| 9322A Demand Monitor |